Opening Hours :  Monday – Friday 7:00 AM – 5:00 PM   |  Saturday  CLOSED  |  Sunday 9:00 AM – 1:00 PM

Patient Information

Helpful resources and important details to support your visit, including fees, forms, and what to expect.

Billing & Cancellation Policy

At Yamanto Family Clinic, we are a Mixed Billing Practice. This means some patients may incur an out-of-pocket fee—the difference between our private fee and the Medicare rebate.

Who We Bulk Bill?

We offer bulk billing (no out-of-pocket cost) for:

  • Patients with a valid Medicare card who are:

    • Aged Pensioners

    • Disability Pensioners

    • Children under 16

    • Health Care Card holders

  • DVA Gold and White Card holders (with eligible conditions listed on the card)

To be bulk billed, you must have a valid Medicare and Concession card.

Private Patients

If you’re not eligible for bulk billing:

  • Full payment is required on the day.

  • We’ll process your Medicare claim directly for quick rebates.

  • Eligible patients can receive an instant rebate.

We accept Eftpos, Credit Card, or Cash.

Private Billing Services (Not Covered by Medicare)

Some services are always privately billed:

  • Pre-employment medicals

  • Insurance and solicitor reports

  • Commercial driver’s licence medicals

Your doctor or reception will inform you of any applicable fees.

Patients Without Medicare

If your Medicare has expired or you are not eligible for Medicare, you will be privately billed for all services.

Consultation Fees

Weekdays:

  • Standard Consultation: $85  Medicare rebate: $43.9 

  • Long Consultation: $126
    Medicare rebate: 84.9

Sundays:

  • Standard Consultation: $99
    Medicare Rebate: $57.15

  • Long Consultation: $140 
    Medicare rebate: 98

Doctors will always discuss any fees with you before providing treatment.

Cancellation Policy

Missed appointments prevent other patients from receiving care.

  • Failure to cancel at least 4 hours prior to your appointment more than twice will result in a $50 no-show fee.

  • This helps us keep appointments available for those needing urgent care.

Get your health journey started today!

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Book an Appointment Online or Call (07) 3288 9266 Today.

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